Apple Washington Square in Tigard, OR Closed now

Reviews about Apple Washington Square

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  July 06, 2019, by Brian Baker
  The incompetence I have experienced is mind boggling. It all started when my new macbook pro's space key broke. -They messed up my appointment leading me to visit the store twice in one day and spent hours of my time -They tried charging $780 to repair THE SPACE KEY saying it wasn't under warranty even though I was told it was when I dropped it off. I had to argue to hold them liable to their original statement. -They mistakenly sent my computer back to the store without fixing it, causing huge delay and confusion for everyone - I was told it would be 3-5 days to get my computer back. We are at TWO AND A HALF WEEKS and I still don't have my computer back and no one with support can tell me when I should get it back or where my computer currently is - I have complained to support and they are unwilling to resolve this or offer any compensation for my time, hassle, and lost productivity All in all, they have screwed up my repair every step of the way and are unapologetic and unwilling to make it right with me.